What is collected through this site, why it is held, and the choices available over it.
CharonCars does not sell, rent, or trade your personal information to third parties for marketing purposes.
Details are collected when a form on this site is completed. That includes a name, an email address, a phone number and a password chosen for an account, along with anything written into a message or a quote request.
Basic technical information also arrives automatically with any visit, such as browser type, device type, approximate region and the pages opened during a session.
Submitted details are used to answer the question that was asked, to prepare auto insurance quote information, to maintain an account created on this site, and to send the service messages a visitor has agreed to receive.
Technical information is used to keep the site working correctly across devices and to understand which pages are being read.
Service messages relate to an active inquiry: quote confirmations, coverage update alerts, policy reminders, renewal notices and follow ups on a submitted request.
Marketing messages cover insurance plans, coverage comparisons, rates and offers, and are only sent where that separate permission has been given. Replying STOP ends messages of that type and replying HELP returns assistance information. Standard message and data rates may apply, and frequency may vary.
Information may be shared with licensed insurance providers and service partners where doing so is necessary to prepare or deliver the quote information that was requested.
Information may also be disclosed where the law requires it, where a legal claim needs to be established or defended, or where it is necessary to protect the safety and rights of visitors to this site.
Small files may be stored by a browser to keep a session working and to record which pages are visited. Most browsers allow these files to be blocked or removed through their own settings.
Turning them off does not prevent access to the pages on this site, though some conveniences may stop working as intended.
Details are kept for as long as an account remains open or an inquiry remains active, and afterwards for the period needed to meet record keeping and legal obligations.
Once no purpose remains, records are deleted or reduced so that an individual can no longer be identified from them.
Reasonable technical and organisational measures are used to protect submitted details against loss, misuse and unauthorised access.
No method of transmission over the internet can be guaranteed as completely secure, so sensitive material should never be sent through an open message form.
A request can be made to access, correct or delete the details held, to withdraw a marketing permission, or to close an account created on this site.
Requests of this kind are handled through the contact details published on this site, and confirmation may be requested before any change is applied.
This site is intended for adults who are legally able to hold an auto insurance policy in the United States.
Details are not knowingly collected from anyone under the age of eighteen. Where such details are identified, they are removed.
Pages here may link to sites operated by other organisations. Those sites publish their own policies and are responsible for the way they handle information.
Following an external link means leaving this site, and this policy no longer applies from that point.
This policy may be revised so that it continues to reflect how the site operates and what the law requires.
The revision date shown at the top of this page marks the current version, and continued use of the site after a revision means the updated policy applies.
Questions about this policy, or about the details held, can be sent to the address below.
Email charon.mayers@charoncars.com, phone +1 (602) 429-0670, or write to 6900 E Camelback Rd Scottsdale AZ 85251.